01
Access follows the transaction
A transaction file is not a public listing. Access is connected to signed-in participants, accepted invitations, and authorized HarbourClose team members.
Trust & Security
A private transaction file, with clear controls around the moments that matter.
HarbourClose brings the people, documents, deadlines, signatures, and applicable deposit status for a boat sale into one guided file. Access is limited by role, sensitive information is handled separately, and important actions are recorded for the transaction.
How trust is built
Security is more than a password.
It is knowing who can see the file, what remains private, which details were confirmed, and what must happen before documents or money move.
02
Sensitive information is restricted
Identity images, banking instructions, private survey material, and internal review information are not treated like ordinary shared deal details.
03
Important actions leave a record
Confirmations, document activity, signatures, changes, deposit status, and administrative actions remain connected to the transaction file.
04
Consequential steps require people
AI and automation may help organize information, but they do not silently approve legal, financial, identity, payment, or sale-completion decisions.
Who can see what
Shared where useful. Restricted where necessary.
The buyer and seller need a common view of the deal without automatically receiving every sensitive document or piece of personal information.
Shared transaction information
Visible to: Buyer, seller, applicable co-owners, and authorized HarbourClose staff
Confirmed vessel, buyer, and seller details, price, included property, conditions, deadlines, responsibilities, and documents intended for everyone involved.
Private participant information
Visible to: The person who provided it and authorized HarbourClose staff
Government ID images, private contact or account information, and uploads marked private. Other participants see only the limited status required for the transaction.
Restricted transaction material
Visible to: Only the people whose role requires access
Buyer-uploaded survey reports, banking instructions, release support, administrative review material, and service-provider records.
Information safeguards
Controls follow the information through the file.
Secure invitations and sign-in
Private transaction access begins with an invitation tied to the intended participant. Users sign in before joining and access only the files connected to their role.
Permissions around every file
HarbourClose applies access rules to transaction records and stored documents so that being signed in does not provide access to someone else's transaction.
Private identity handling
Government ID images are not displayed to the other side. The transaction shows only the verification status, never the document or its details.
Controlled document visibility
Uploads are connected to a transaction, document type, uploader, visibility, status, and workflow item. Restricted documents are not automatically shared with every participant.
Recorded workflow activity
Important file activity is recorded with the transaction so HarbourClose can review what occurred, when it occurred, and which account or authorized team member took the action.
Confirmed AI assistance
AI may classify a document, extract information, or flag a mismatch. The result is presented for confirmation before it becomes part of the Boat Sale file.
No online service can promise that risk is zero. HarbourClose uses layered access, workflow, recordkeeping, and human-review controls intended to reduce avoidable exposure and make unusual activity easier to investigate.
Documents and eSignature
One applicable version, reviewed by the right people.
The transaction file keeps preparation, review, signing, and completion connected instead of scattering versions across inboxes and text threads.
1
Prepare from confirmed information
Documents are built from the details the buyer and seller have reviewed, reducing retyping and disconnected versions.
2
Review before signing
The people required for a document can review the applicable version before they sign or confirm it.
3
Sign through a secure link
When eSignature is used, signing takes place through a secure signing link without requiring a separate signing-provider account.
4
Keep the completed record together
Applicable signed documents, signing status, and completion records stay connected to the transaction file.
HarbourClose Client Deposit Account
A neutral place for the deposit.
For eligible Guided Process and Boat Sale with a Coordinator files, the buyer's deposit can be held in the HarbourClose Client Deposit Account until the agreed release point instead of being paid directly to the seller.
HarbourClose records when the deposit is received and releases or returns it according to the signed agreement and accepted written instructions.
Neither side controls the deposit alone.
The transaction file can show the applicable receipt and status without exposing private banking instructions to the other side.
Every deposit is clearly identified
Each deposit is connected to a specific transaction and the people with an interest in the funds.
Kept separate from HarbourClose's money
Client deposits are not mixed with HarbourClose operating funds or HarbourClose service fees.
Individual transaction records
HarbourClose maintains a ledger showing the amount, receipt date, status, activity, and the buyer’s and seller’s respective interests.
Written holding and release rules
Receipt, custody, release, and return follow the signed agreement and accepted written instructions.
Deposit controls
Money does not move on one person's say-so.
The Client Deposit Account process is designed to keep receipt, custody, release, return, and disputes visible and controlled.
Two-person release controls
One authorized staff member requests an outbound movement and a different authorized staff member reviews and approves it.
Callback verification
Recipient banking instructions are verified through the approved callback process. Banking changes are not accepted solely by ordinary email.
Daily reconciliation
Account activity is matched to individual transaction ledgers, with unmatched or incorrect entries reviewed as exceptions.
Disputed funds stay on hold
HarbourClose does not choose a winner when the buyer and seller disagree. Funds remain on hold until the signed agreement and acceptable written authority permit release or return.
No interest paid
The Client Deposit Account is intended to be non-interest-bearing. No interest is earned for or paid to a transaction participant.
Independent annual review
The operating standard includes an annual independent review of segregation, transaction records, reconciliations, and release controls.
If the buyer and seller choose no deposit or pay a deposit directly to the seller, those funds remain outside HarbourClose's custody and HarbourClose cannot control their release or return.
Your part matters
A secure process is shared work.
HarbourClose provides the file and its controls. Participants protect the transaction by checking instructions and keeping their access private.
- 1Use a unique password for your email and HarbourClose access.
- 2Do not forward an invitation or signing link to another person.
- 3Confirm banking instructions through the stated verification process—not by replying to an unexpected email.
- 4Review names, vessel identifiers, prices, dates, conditions, and payment directions before confirming or signing.
- 5Contact HarbourClose immediately if a message, instruction, or account change looks unfamiliar.
Questions or concerns
When something does not look right, stop and ask.
Do not act on an unexpected request to change an email address, banking instruction, deposit destination, or release direction. Contact HarbourClose through a known channel so the instruction can be checked.